Increasingly complex products, shorter product launch cycles, geographically spread out multi-lingual teams, and more competitive market environment make it challenging to keep the customer facing sales and services teams updated with all the relevant knowledge required by them to do their job. This leads to:
Enterprise AI bots and agents empower frontline customer-facing by providing the right information at the right time in their preferred language, and by doing the repetitive tasks automatically.
IntelliVerse is the enterprise AI knowledge cloud for your frontline teams. Custom developed AI bots and agents deployed on this knowledge cloud to act as virtual co-workers doing specific functional tasks.
Complex products and solutions require dedicated support to resolve customer queries. Valuable time of product experts is spent on resolving repetitive customer queries. AI agents can address L1 queries automatically, thus relieving your support team to focus on complex exceptions and escalations.
A digital avatar of your real-world sales person, providing persona based sales recommendations to your online customers, helping them navigate the complexity of your solution offerings, and handholding them through the online purchase journey.
An AI copilot that helps sales teams recommend the right product to the right customer persona with the right sales pitch This helps enhance conversions with customized sales pitches, real-time competitive comparisons, showcasing your unique value proposition and giving customers the confidence to choose you.
Multi-Format Data
PDFs, Docx, PPTs, Blogs, Images, Videos, URLs – offline and online content
Deployed on top of your existing content systems
No replication effort
AI Knowledge Cloud that consolidates all product and service-related data
Sales:Increased velocity
Services: Quicker resolution
Management:
Bottom-up insights
IntelliVerse is built on Eligere’s proven AI stack - trusted by leaders in automotive, manufacturing, and financial services.
model-agnostic, cloud-flexible
SOC-2 compliant
Pilot in 4 weeks, scale in 3 months
Supports global field force in 40+ Languages
CRM, LMS, DMS compatible
IntelliVerse is the extended brain for your frontline customer facing teams
