Today’s field service teams face growing complexity, from rapidly evolving products and equipment to multilingual, geographically distributed teams. But outdated troubleshooting manuals and limited expert availability still dominate support workflows:
To meet the demands of modern service environments and rising customer expectations, field technicians need:
A patented, AI-powered platform that automatically creates and delivers troubleshooting workflows instantly, in 40+ languages, and directly to technicians’ mobile devices.
From complex repairs to routine maintenance, it gives your teams the confidence and tools to fix problems faster, smarter, and without waiting for expert intervention.
Instantly generates repair and troubleshooting flows using drag-and-drop logic—no coding required.
Automatically translates flows into 40+ languages with conversational voice support.
Real-time tracking of issue trends, technician performance, and knowledge gaps.
Step-by-step, voice-guided support directly on the technician’s device.
Peer to peer knowledge sharing to capture information in formal content repositories.
Easily create an AI knowledge cloud with Eligere’s proprietary Human + AI tools and processes. D&T Pro enables both top-down and peer-to-peer knowledge sharing.
D&T Pro allows R&D and Product teams to build troubleshooting flows in minutes using an intuitive visual interface. No coding. No bottlenecks.
D&T Pro delivers flows instantly to handheld devices—multilingual, voice-enabled, and designed for on-the-go troubleshooting.
D&T Pro runs on Eligere’s industry-tested AI platform, trusted by global leaders in automotive, manufacturing, and financial services.
Model-agnostic, cloud-flexible
SOC-2 compliant
Supports 40+ languages with voice
Go live in weeks, not months
Eligere AI co-workers deployed over chat, whatsapp and telephone channels improved real time engagement with customers, helped sales teams pitch the right products to the right prospects, and enabled field technicians to provide first time problem resolution for repair and maintenance.
Reduction in internal queries resolution time
Reduction in ticket volumes
Increase in conversion of leads
Reduction in cost per contacted lead
With D&T Pro, AI becomes your frontline technician’s extended brain, creating real-time troubleshooting flows that accelerate resolution and elevate your customer experience.