Case Studies

Enhancing Customer Support With AI for Automotive Manufacturing

The customer, a leading global automotive manufacturing company. Despite their reputation for high-quality vehicles, the company faced significant challenges in maintaining consistent and effective customer support across various regions.

Eligere AI co-workers deployed over chat, whatsapp and telephone channels improved real time engagement with customers, helped sales teams pitch the right products to the right prospects, and enabled field technicians to provide first time problem resolution for repair and maintenance.

Empowering Sales and Customer Service Teams with an AI Knowledge Engine at a swiss deep tech company

Our client, a European deep tech company implemented Eligere's private AI knowledge engine harnessing the prowess of cutting-edge GenAI technologies, to address the challenges faced by their frontline teams. By leveraging AI technology, the client transformed the frontline customer facing teams into more efficient, knowledgeable, and responsive units.