Enhancing Customer Support With AI for Automotive Manufacturing
The customer, a leading global automotive manufacturing company. Despite their reputation for high-quality vehicles, the company faced significant challenges in maintaining consistent and effective customer support across various regions.
Eligere AI co-workers deployed over chat, whatsapp and telephone channels improved real time engagement with customers, helped sales teams pitch the right products to the right prospects, and enabled field technicians to provide first time problem resolution for repair and maintenance.