Industrial products are inherently complex, making it challenging for customers to navigate the selection process. Their intricate specifications and technical jargon can be difficult to interpret, while a vast range of variations and customization options adds to the complexity. Additionally, these products must often integrate seamlessly into existing systems, posing compatibility and integration challenges. Furthermore, industry-specific compliance regulations add another layer of difficulty.
Given these complexities, selecting the right product can be overwhelming for customers, and AI assistants can provide valuable guidance and support.
Digital AI assistant for guided discovery and selection of industrial products where customers can ask questions and clarify complex technical jargon in simple language and get guidance in their product discovery journey.
Provide an immediate expert assistant as the customer comes to explore the products versus waiting for a sales agent or product specialist.
Provide multimodal communication methods for the customer to have conversation
Standard, consistent and quality response across customers.
24X7 availability of the assistant for customers
An autonomous, persona-aware personalized digital AI sales assistant that guides online customers through complex product offerings — providing tailored recommendations, clarifying doubts, and supporting them through every step of the purchase journey.
Persona-based selling at scale – replicates the expertise of top-performing salespeople tailored to different buyer personas, ensuring personalized engagement that boosts conversions.
Higher conversion rates & lower drop-offs – By guiding and ‘handholding’ customers through the journey, you can reduce friction, abandonment, and confusion during the buying process.
Multi-language & region support – Mira can be deployed in multiple languages and localized for different markets, supporting global sales without scaling headcount.
24/7 sales support – engage customers at any time, across geographies, ensuring continuous coverage without dependency on live sales teams.
An AI co-pilot for sales teams that does a need assessment of the customer and recommends the right product to the customer persona in their preferred language. This helps enhance conversions with customised sales pitches, real-time competitive comparisons, showcasing your unique value proposition and giving customers the confidence to choose you.
Ensures a consistent customer experience, independent of your salesperson’s expertise – craft tailored pitch lines, value narratives, and objection-handling cues in real-time — empowering reps to sound consultative, not generic.
Empowers every sales person to become a product expert with minimal training – sales reps can instantly identify and recommend the most relevant product based on customer profile, industry, and pain points — increasing conversion likelihood.
Real-time competitive comparisons – equip sales teams with up-to-date competitor comparisons and differentiators — helping position your offering as the superior choice, confidently.
Seamlessly integrates with your preferred channels—chat widgets, WhatsApp, or email
AI-powered query resolution for existing customers enables them to seek assistance on maintenance and repair of industrial products. Given the complexity and vast documentation involved, finding specific information can be overwhelming. An AI agent serves as the first line of support, helping customers quickly identify and address their specific issues by providing precise, context-aware guidance.
Enhance the efficiency of product maintenance
Enable multimodal communication for seamless customer interactions
Ensure standardized, consistent, and high-quality responses for all customers
Provide 24/7 availability to support customers anytime
